They go back to the roots

They ask same information as before:

"ello,

Thanks for your email. We did not understand your request but perhaps we should make the point a little more clear. We do not support the sale or characters, items or accounts (eg The World of Warcraft box) and as such, if you buy or have transferred into your ownership any of the preceding things then you will be doing so at your own risk if any problems occur in the future (eg already used authentication key, unable to carry out account changes because of lack of information etc.

In order to make any changes on the account we will need the following: (Please note that the account name cannot be changed at all)

- Your full real name (used for account creation)
- Your full address including postal or zip code (used for account creation)
- Your full email address (used for account creation)
- Your Secret question and answer (used for account creation)
- Your account name (please do NOT send us your password)
- Your authentication key
- If an email change is required, the last 4 digits of your credit card or you gamecard code or your full bank account details

Please also send a list of all changes you require."