Evil Blizzard deigns to answer after a week

I got this letter 10 minutes ago. According to this, evil Blizzard reset my password, so I'm not able even to cancel my account, because of course I haven't got the new password. I'm not so positive I'll get this new password...

Obviously they don't have anything tracking my previous mails... I can't imagine a customer service which is not aware of past correspondence...

" Greetings,

Thank you for your e-mail. This account's access to the World of Warcraft servers was temporarily suspended after we detected the security of the account to be compromised, in order to preserve the integrity of the characters and items it contains.

We would like to remind you that the sale and exchange of World of Warcraft accounts is in violation of the Terms of Use agreed to upon account creation and can lead to permanent account closure.

On this occasion, as we can see that you have been accessing this account for a prolonged period of time, we have reactivated the account based on the security details supplied. Please be aware that this action has been taken on an exceptional basis and, should the security of this account become compromised again in the future, we cannot guarantee your subsequent access to the account.

We have also reset the password to this account and issued a computer generated one, which will be sent in a separate e-mail from noreplyeu@blizzard.com. This random password can be changed using the Account Management feature on our web site, located at: http://www.wow-europe.com/en/.

If you do not receive the new password after one hour, please add noreplyeu@blizzard.com to your email address list so that it is not rejected by any spam filter you are using. It is then possible to use the request password feature found at: http://www.wow-europe.com/login-support/ in order to repeat the password generation process.

We strongly suggest you review our Rules and Polices which can be found at:

http://www.wow-europe.com/en/policy/

Regards,

Devoltany
Senior Account Administrator

Blizzard Entertainment Europe
http://www.wow-europe.com/en/

If you reply, please include all previous text and files related to this e-mail"