They deny it!!!

and further they give me a phone number which offers only phone number for UK residents!!!


"Hello,

Thanks for your email. We have investigated the payments for your account and there are no extra payments. It is possible that any extra payments are for other accounts. If you wish further investigations on any extra payments on your card please contact us by phone with your card details.
Please do not send card details by email for security reasons.

You can find our phone numbers here: http://www.wow-europe.com/en/support/accountbilling.html"